Privacy policy

This policy explains how Elevation High Access Services ("we", "us") handles personal information collected through this website, in line with UK GDPR and the Data Protection Act 2018.

Who we are

Elevation High Access Services, Stoke Avenue, Newark, Nottinghamshire, NG24 4PH. Contact: info@elevationhighaccessservices.co.uk or 07979 103776.

What we collect

When you send a quote request, we collect your name, phone number, email address, postcode, the service you are interested in and any details you give about the job.

How we use it

• To respond to your enquiry and prepare a quote.
• To arrange and carry out work you have asked for.
• To keep records needed for accounting and legal purposes.

Our lawful bases are taking steps at your request before entering a contract, performing a contract, and meeting legal obligations.

Sharing

We do not sell your information. We may use trusted service providers (for example, website hosting and customer management software) to store and process enquiries on our behalf.

How long we keep it

Enquiries that do not lead to work are deleted when no longer needed. Customer records are kept for as long as required for accounting, guarantee and legal purposes.

Your rights

You can ask to access, correct or delete your information, or object to its use, by contacting info@elevationhighaccessservices.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

Essential cookies run the site; optional live-chat cookies load only with your consent. See the cookie policy for details.